Ian Rhett's blog

How much do I love Nashville right now?

It's been 24+ hours since our 24+ hour (that was really more like 28+ for some*) no-slumber geekparty and I'm finding myself welling up with a profound mix of pride, gratitude and admiration for the Nashville web 2.0 community (for lack of a better term for this amazing intersection of marketing, web development, social media, advertising and design allstars) and it's graceful collision with Nasvhille's nonprofit community.  

I'm so proud of Nashville and how WE came together to create something(s) really amazing for such a noble and important cause -  keeping families together through transitional periods of homelessness and giving them a stable foundation to rebuild their life.  I'm so proud that Nashville HAS a shelter that actually does focus on the family, and a community of people who are committed to, and doing the work all the major religions instruct their adherants to do.

Something really magical happened this weekend.  Kate O'Neill said it best in the closing circle, saying something like "You could never have gotten 30 marketing and advertising professionals to agree to deliver all that in 24 hours, but there it is."   As a veteran of the ad wars, I know exactly what she's talking about.  And the results really are amazing on so many levels, it's truly awe inspiring (to me, anyway).  I love how everyone brought their special, unique talents to bear, and how it all worked and flowed together (except maybe not so much for the poor web dev team*).  

One of the themes we gravitated towards in the earlier creative strategy sessions was around affirming and appealing to Nashville's community pride.  Homelessness is a community problem with community (and certainly national) solutions. The fact is that (I can say pretty confidently) most of, if not all of the people in those strategy conversations LOVE Nashville, for so many reasons.  We love how this community can come together, and the inspiring results. We all got baptized together, in a way, surviving the flood and witnessing an incredible community response, further affirming our belief that Nashville really is a great place to live and work.  We thought "Everyone should be at home in Nashville."  While we all shared, I think, the sentiment, we weren't aligned on it as a marketing strategy for Safe Haven. We ended up (perhaps by coincidence) summarizing what we learned as a result of the designathon: "Family homelessness. It's not what you think."

The depth of Nashville's heart for service was evident in the commitment of 30+ volunteers and the Board, Executive Director and Staff of Safe Haven who worked as a unified team non-stop for 24+ hours on the six or seven various projects.  I mean... I think it's a big deal to put oneself through that kind of stress. It is NOT easy. (But it was so fun!)  It says a lot about a community (and an organization), in my opinion, when so many are willing to give so much for it.

I think the results of the designathon model are pretty remarkable and that it should be implemented in cities everywhere (we're excited to start planning a #designathon in Chicago at some point in the not-too-near future).  And I'm so incredibly proud that this has emerged in/from Nashville.  I love that volunteerism is such a part of Nashville and Tennessee's identity and that there are people like the the dozens of caring people keeping themselves awake and productive and positive all day and all night.

Nashville, I had a huge crush on you the moment I laid eyes on you.  But I think tonight I'm in love.
 
 
 
 
* Big Mad Props to the Web Dev Team (Brad Blackman, John Householder (lead), Kenneth White, Liz Fulghum) and Knight Stivender for being the last team standing (and/or sitting).  The website couldn't be populated and designed until everyone ELSE's work was done. Because of the late hour we achieved consensus on the creative direction, the web team was on hold for a while then totally crushed with a ton of content. Knight and the dev team lingered for probably another hour or two to make sure the status of everything and next steps were documented. Superhero Geeks, these.
 
 
 

Designathon: Changing Directions


One of the big challenges this #designathon was finding our creative direction.  Starting from almost scratch (the "client" had a new logo they liked), our challenge was to find a direction for our design efforts.  We'd taken on building a website as well as developing a couple of brochures as our deliverables.  Our Creative Director suggested we start with designing for a set of print ads, which gave us a kind of intellectual framework from which to let our collection of monkeybrains swing.  
 
We spent the better part of four or five hours winding our way down many paths of creative possibility trying to drive towards a unifying word or phrase or concepts or ideas.  We'd start to coalesce around an idea, but it wouldn't feel just right and we'd eventually try a new direction of thought.  We brainstormed in groups of varying sizes and bounced around and between the rooms with ideas.
 
After several conceptual directions, we rallied around one we really liked - telling the story of family homelessness from the point of view of the children in these families.  We were inspired by the creativity families exhibit in making ends meet, as well as the creativity parents generate in protecting their children from seeing the stark truth of their situation in lieu of a child-suitable fantasy.  We were struck by the juxtaposition of  We started to develop a visual direction with the selection of photography overlayed with graphic treatment.  We envisioned images of an underpass with an overlay of "child"-drawn sketches of "My Family Vacation."   When we presented the concepts to the client, they were concerned about reinforcing stereotypes of homelessness and we got schooled on the invisible nature of family homelessness. 
 
Very few, if any, of the people they help ever lived under an overpass, or lived on the street.  The true nature of family homelessness is a nomadic lifestyle of an endless series of extended visits with friends or family, or a family sharing a single dingy hotel room.  A family without a home is constantly searching for the next place to land long enough to find the next place to land. Without some kind of divine intervention, this cycle can last a lifetime.  Services like Safe Haven provide families with stability and support to get them back on their feet.  
 
So halfway through the designathon, we were, for all intents and purposes, back to square one from a design strategy perspective (The Marketing team, full of marketing genius, had already turned in three final deliverables).  Everyone was waiting for a final design direction to proceed on their components of the project. Without a clear visual design, very little could progress.  Copywriting resources were being used to brainstorm (an excellent use of their time, though limiting their ability to actually write copy for websites and brochures), and things were starting to back up.
 
We took the feedback on the design and "stopped the presses" - we needed an entirely new creative direction.  Given that the original direction took us half the time of the event to generate, it was kind of a stressful moment. 
 
And then... serendipity!  Our Creative Director nailed a concept that was a complete departure from our original concepts.  We showed them to the client, and they loved it.  We were once again off to the races (and it's been a race to complete all the deliverables).
 
Looking back on the evening, it seems that we couldn't have gotten to the place we did without going to "the dark place."  It was a reminder of the natural rhythm of life... "It's always darkest before the dawn."  This was true in so many ways for us in this event.

More Crowdsourced Do-goodery: Donate Your Brain

Techsoup.org, perhaps one of the most prominent providers of proprietary technology products to libraries and nonprofits, has an initiative called Donate Your Brain.  The model is: nonprofits post questions in the techsoup,org forum, in a linkedIn group or on twitter.  These questions are promoted by Techsoup using a hashtag #TechSoupDYB.  Volunteers need to set up a search for tweets with the hashtag to see the questions.  Alternatively, questions can be answered in the LinkedIn group.

This is a pretty lightweight crowdsourcing solution, relying on simply repeating quesitons to a network, using existing services. The risk is that people aren't CONSTANTLY looking for opportunities to help so they might become desensitized when they start tuning out the constant barrage of questions. (The undermployed geek might be an exception, with their constant need for information stimulation). Are questions answered 6 months later still relevant?  Seems this project has a very long tail.

It'll be interesting to watch how this project evolves and what kind of impact in can demonstrate.  MOST importantly (to me, anyway), is how all the accumulated knowledge is shared.  Also, integrating audience feedback ("was this article helpful?") tracking measures would seem pretty essential to curating a potentially enormous amount of information.

 

 

More Crowdsourced Do-goodery

MediaCause.org is a start-up volunteer website that matches marketing professionals with nonprofits who need marketing help.  Pretty clever, we think.  The model is very similar to Sparked.com and the idea behind the original GeekForGood.net.  What makes mediacause different is the 1-3 hour work blocks designed to give volunteer professionals a meeting with a nonprofit to discuss strategy or help untangle an analytics setup stumper or something similiary vexing to a nonprofit with perhaps better things to do. Or at the very least, a nonprofit with perhaps a better way of doing things after a MediaCause.org volunteer session.  We'd be curious to hear from organizations that have benefited from this form of distributed generosity. 

Hack-a-thon, Urban Innovation and the Summer of Smart

Summer of Smart is an organization that's harnessing the cognitive surplus of San Francisco's geekiest and activist-est by creating "Hackathons" - 48 hour interdisciplinary mashups of "developers, designers, community leaders, urban planners, journalists, artists, and other creative minds will rapidly prototype solutions to some of the city’s most recognized needs. The best of the apps and ideas will be presented to the candidates and city in September."

Summer of Smart is an initiative of the Gray Area Foundation, whose vision statement includes "Unlock unexpected innovation by bringing togther art, design, sound, and technology"

The first one is on June 24-26 in San Francisco

Director of Marketing gig in Boston

Via our friend Phillip Djwa at Agentic.ca:

Northeast Foundation for Children, Inc. (NEFC), a mission-driven,
growing nonprofit organization serving elementary schools and teachers
nationwide seeks three permanent full-time employees:

Director of Marketing
New senior management position to grow our national profile, cultivate
new business, build professional relationships with sister
organizations, and market our organization’s services and products.
Our ideal candidate will have 7-10 years experience in marketing,
business development, and/or entrepreneurship; a solid background in
education; demonstrated ability to work collaboratively; and
supervisory experience.

Applicants, please send resumé and cover letter to:

Carolyn Sailer
Director of Human Resources and Administrative Services
Northeast Foundation for Children, Inc.
85 Avenue A, Suite 204, P.O. Box 718
Turners Falls, MA 01376-0718
carolyn@responsiveclassroom.org (no phone calls pls)

Videos a'comin...

I'm working on posting the videos soon. I got five interviews with the organizers, and am putting titles on them, so people will know a) who the people in the video are, and b) where to go to find more information. The thing is, I'm using Screenflow to composite titles and it takes FOREVER to render out a movie. I found a mistake on the first of the interviews, so I had to do that one twice.

Anyway, videos are coming. I'm getting ready to leave for vacation, and I'm going to get at least two of the interviews up before I go.

We've started our descent

Flight attendants have been making their way through the cabin, picking up any remaining service items. Some teams are polishing and others are heads-down and sprinting towards the finish line. Organizers have been walking around reminding teams that there are just a couple hours left and that people should not be starting anything new.

People are also starting to evaporate as their tasks are done. It's not surprising that people who've been working in adhoc groups for the last 40 hours are starting to wander home.

There was a report last night of someone getting into an accident on their way home from the event. He was on the phone with his wife at the time. Apparently he's in a neck brace. Really reminds me of Bruce Stanley's stressing "pace" and ensuring people were relaxing. As much as we all may have had our days of all-nighters, and many-a-geek shares a story of nonstop working, it's important to pace.

The mood is really positive, if not a bit muted from a pretty intense several days. I video interviewed most of the principle organizers and will be editing and posting that in the days to come.

We're about an hour from the wrap meeting where teams will be presenting their work.

Ben Henderson Talks GiveCamp

A 3 minute walking interview in 30 degree weather. 'Cause GiveCamp is cool like that.

Ben Henderson Talks About GiveCamp Nashville by IanRhett

Speaking of connection...

One of the things I LOVE about geek volunteer events is that it gives geeks a forum for connecting. At an event like GiveCamp, 50 volunteers who may occasionally see each other at networking event now and then find themselves in a conference room for 24 hours to work together (often for the first time) to create something for free to be given away. The result of geeks aligned for doing something really good (both in terms of the quality and intent), and doing it in close proximity for prolonged periods of time forges deep connections with people. The shared experience of collaborative contribution is, I believe, transformative.

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